Importance of Communication in the Workplace

Importance of Communication in the Workplace
  • Duration: 2 hours

Synopsis of Importance of Communication in the Workplace

In this course, you will learn about the importance of communication in the workplace. You will learn about the different types of communication that may be employed and of the barriers that impede effective communication. You will also learn how to reduce these barriers.

Employers who invest time and energy into delivering clear lines of communication will rapidly build trust among employees, leading to increases in productivity, output, and morale in general. Meanwhile, employees who communicate effectively with colleagues, managers, and customers are always valuable assets to an organization and it is a skill which can often set people apart from their competition when applying for jobs.

After completing this course, you will have a more comprehensive understanding of the importance and impact of effective communication.

Course Contents

Module 1: The Importance of Communication

  • Communication Skills
  • Types of Communication

Module 2: Benefits and Consequences

  • Benefits
  • Consequences

Module 3: Appraisal, Feedback, and Motivation

  • Appraisal and Feedback Tools
  • Appraisals
  • Feedback
  • Motivation

Module 4: Communication

  • Non-verbal Communication
  • Body Language
  • Listening Skills
  • Managing Emotions
  • Written Communication

Conclusion: Communication in the Workplace

  • Communication in the Workplace – Conclusion


There is no review for this course

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