Communication in a Caring Role

  • Duration: 2 hours

In this course you will learn about the importance of communication in a caring role, as it is the basis of forming good relationships with colleagues and people you are caring for.

You will learn about the different types of communication that may be employed and of the barriers that impede effective communication and how to reduce these barriers. After completing this course, you will have a better idea of the importance and impact of effective communication.


Course Contents

Module One: Introduction to communication

  • Importance of communication
  • Types of communication
  • Communication with other workers and individuals
  • Communication and language needs, wishes and preferences

Module Two: Barriers to effective communication and how to reduce them

  • Barriers to effective communication
  • Reducing barriers to communication
  • Checking understanding
  • Additional information and support

 

There is no review for this course

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