- Duration: 2 hours
Synopsis of Communication in a Caring Role
In this course, you will learn about the importance of communication in a caring role, as it is the basis of forming good relationships with colleagues and people you are caring for.
It’s easy for people to feel that they give up all control of their lives once they enter the health system. If they’re in the hospital, for instance, even simple everyday things they normally control, like when they get out of bed, when they wash and when they eat, might be dictated by someone else.
The most precious thing we can give to another person is our time. When we show we’re prepared to lay aside all the other things we need to do to spend time with someone, to listen to them, get to know them and understand how they are feeling, we’re showing that we really value that person. Being able to communicate well helps us achieve this with patients/clients.
You will learn about the different types of communication that may be employed and of the barriers that impede effective communication and how to reduce these barriers. After completing this course, you will have a better idea of the importance and impact of effective communication.
Module 1: Introduction to communication
- Importance of communication
- Types of communication
- Communication with other workers and individuals
- Communication and language needs, wishes and preferences
Module 2: Barriers to effective communication and how to reduce them
- Barriers to effective communication
- Reducing barriers to communication
- Checking to understand
- Additional information and support
Module 1: Introduction to Communication
- Lecture 1.1Importance of communication5m
- Lecture 1.2Types of communication10m
- Lecture 1.3Communication with other workers and individuals5m
- Lecture 1.4Communication and language needs; wishes and preferences5m
- Lecture 1.5Communicating by touch or physical contact5m
- Lecture 1.6Specialist methods of communication5m
Module 2: Barriers to Effective Communication and How to Reduce Them